Overview

Carrier Sales Representative; Brokerage Task Jobs in Plano, USA at Woongjin, Inc

Title: Carrier Sales Representative; Brokerage Task

Company: Woongjin, Inc

Location: Plano, USA

Category:

Position: Carrier Sales Representative (Brokerage Task)
Company Description

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Our Mission

WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.

Benefits

    Job Description

    • Develop and maintain strong relationships with carriers (asset-based carriers, owner-operators, and small fleets) to build a reliable capacity network for key lanes and customers.
    • Source, qualify, and onboard new carriers in alignment with company compliance, safety, and insurance standards, leveraging TMS tools such as Aljex and integrated carrier onboarding solutions.
    • Negotiate spot and contract rates with carriers daily to meet or exceed margin targets while ensuring service requirements are met.
    • Match the right truck to the right load based on equipment type, location, transit time, and service expectations, using internal load boards and external marketplaces as needed.
    • Execute and manage shipments from tender to delivery, including dispatching carriers, confirming appointments, and communicating pickup/delivery instructions.
    • Utilize digital visibility tools such as MacroPoint and My Carrier Portal  to enable real-time tracking, monitor ETA, and maintain high tracking compliance across active loads.
    • Proactively track and trace shipments, identify exceptions, and resolve service issues (delays, breakdowns, missed appointments, OS&D) while keeping customers and internal teams informed.
    • Update and maintain accurate records of carrier profiles, rates, load details, communications, and status updates in the TMS (e.g., Aljex) and related platforms.
    • Collaborate closely with customer sales, operations, and accounting to support pricing, capacity planning, claims resolution, and on-time invoicing.
    • Meet or exceed daily/weekly activity and performance metrics, such as outbound calls, loads covered, margin per load, and tracking compliance.
    • Manage order entry and create orders for customers through systems, phone, and email as needed.
    • Exercise discretion and independent judgement with respect to handling difficult situations and provide timely escalation and/or feedback to direct supervisor regarding service failures, customer complaints, or any other matters requiring attention.
    • Meet departmental and personal profit margin goals
    • Performs other special projects and task as assigned

    Qualifications

    • 3+ years of transportation experience in carrier sales, freight brokerage, or truckload operations (TL/LTL) strongly preferred.
    • Hands-on experience with freight brokerage platforms and tools such as Aljex (TMS), MacroPoint (real-time visibility), and web-based carrier portals like My Carrier Portal  or similar systems.
    • Strong negotiation, communication, and relationship-building skills with proven ability to manage carrier relationships in a high-volume environment.
    • Ability to multitask, prioritize, and remain calm under pressure in a fast-paced, time-sensitive environment.
    • Proficiency with basic computer applications (email, spreadsheets, web-based platforms) and comfort learning new logistics technologies.
    • Detail-oriented with strong organizational and problem-solving skills.
    • Ability to work effectively in a fast-paced environment, both independently and as part of a team
    • Highly motivated, enthusiastic, and self-driven, with a strong commitment to achieving results

    Preferred Skills:

    • Experience operating within a modern digital freight environment using real-time visibility and automated tracking tools.
    • Knowledge of U.S. over-the-road transportation market, including equipment types, regional markets, and seasonality.
    • Track record of achieving or exceeding carrier sales KPIs (load count, margin, carrier compliance, on-time performance).
    • Tools:
      Experience working with Aljex or similar TMS, MacroPoint or comparable real-time tracking solutions, and carrier portals such as My Carrier Portal .

    Additional Information

    All your information will be kept confidential according to EEO guidelines.

    *** NO C2C ***

     

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