Overview
Customer Delivery Driver Horwich Extra Jobs in Bolton, UK at Tesco
Title: Customer Delivery Driver Horwich Extra
Company: Tesco
Location: Bolton, UK
Category:
Availability Window
- Sunday: 07:00–19:00
- Monday: 17:00–23:00
- Saturday: 07:00–19:00
We offer a minimum of 16 guaranteed working hours each week, with the option to work fewer hours down to a minimum of 12.
About the role
Our Customer Delivery Driver rate of pay starts from £14.18 an hour, increasing to £15.45 for stores inside the M25. Additional payments may also apply depending on location.
As the face of Tesco on the road, you will drive a delivery van, deliver customer orders, interact with customers, and support a friendly service experience. You will be responsible for maintaining cleanliness, load, and safety of the delivery vehicle and ensuring timely delivery to customers.
You will be responsible for
- Ensuring the van and trays are clean and kept tidy/organised.
- Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as you see it.
- Ensuring trays are washed as part of the tray wash process.
- Loading the van as required, checking the van for roadworthiness.
- Talking to the customer about any changes to their order and offering a refund for anything they are unhappy with.
- Taking care of products and deliveries as if they were your own.
- Explaining to the customer that they will not be charged any more for their substitutions.
- Delivering during the customer’s time slot.
- Calling the customer before arriving at their property.
- Calling the store/centre if running 30 minutes or more late.
You will need
- Build relationships with colleagues to create team spirit and support the store’s customer service.
- Be warm and welcoming in interactions with customers and colleagues.
- Act quickly to respond to changing customer needs and embrace change within the store.
- Be energetic and driven to deliver beyond expectations.
- Share ideas with your Manager and other colleagues on how to improve the store for customers.
- Hold a UK/EU/EEA driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
- Able to adhere to the GB Domestic Driving Rules.
Whats in it for you?
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at payday weekends – save up to £2,000 a year with your Colleague Clubcard.
- Access to free wellbeing services with a range of resources.
- Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%.
- Benefits you can choose – discounts, shares, cycle‑to‑work schemes, etc.
- Uniform provided.
- Access to colleague networks and a space for colleagues from a range of backgrounds.
About Us
Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’.
Diversity, equity and inclusion at Tesco means that whoever you are and whatever your background, we always want you to feel represented and to be yourself at work.
We’re proud to have been accredited Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process.
Please note:
Tesco will only recruit individuals who have passed the school leaver’s age. Candidates over the age of 18 are eligible if the role requires working before 6:15 am or after 9:45 pm or involves working in certain areas.
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