Overview
Customer Logistics Associate II Jobs in Warren, USA at Ryder System, Inc.
Title: Customer Logistics Associate II
Company: Ryder System, Inc.
Location: Warren, USA
Category:
Customer Logistics Associate – Warren, FL
Be a vital player for one of the largest and most recognizable names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the world.
Job Overview
The Customer Logistics Associate will provide front‑line supervision and administrative support for the location, primarily responsible for assigning work to non‑exempt personnel and attaining daily operational goals within his/her assigned functional area.
Essential Functions
- Comply with all Safety Maintenance and Compliance requirements, including DOT log review, preparation and submission; conduct safety training and orientations; serve as first point of contact for collisions and injuries; update and maintain STAR; conduct safety meetings with other management.
- Handle front‑line customer requests; identify and elevate any customer issues if needed; act as liaison between hourly workers and management; elevate employee relations issues as appropriate; quality assurance; dispatch/routing; driver communications (e.g., location updates, settlement reports, weekly paycheck stubs); P&L responsibility (supplies, expenses, etc.).
- Maintain all attendance/vacation records for hourly employees
- Key Performance Indicators (KPI) reporting to Manager prior to distribution
Additional Responsibilities
- SOX invoice reconciliation preparation for approval at the highest level
- Recommend location process initiation and/or improvement needed
- Other location‑specific requirements as required
Skills and Abilities
- Ability to create and maintain professional relationships within all levels of the organization
- Ability to work independently and as a member of a team
- Flexibility to operate and self‑driven to excel in a fast‑paced environment
- Capable of multi‑tasking, highly organized, with excellent time‑management skills
- Detail‑oriented with strong follow‑up practices
- Strong verbal and written communication skills both internally and externally
- Ability to prioritize, organize, and accomplish work
- Knowledge/experience in transportation, warehouse or distribution environment (e.g., shipping, receiving, inventory management, distribution or dispatch) – intermediate preferred
- Knowledge of warehouse, software applications, routing and dispatching software – intermediate preferred
- Understanding of DOT, OSHA and related safety regulations – strongly preferred/intermediate
Qualifications
- One (1) year or more experience in a warehouse, transportation, logistics or distribution environment required
- One (1) year or more experience in a customer‑service environment required
- Knowledge/experience in transportation, warehouse or distribution environment – intermediate preferred
- Knowledge of warehouse, software applications, routing and dispatching software – intermediate preferred
- Understanding of DOT, OSHA and related safety regulations – strongly preferred/intermediate
Compensation & Benefits
Pay Type: Salaried – paid twice per month
Annual Salary: $45,000 – $48,000 per year (based on experience)
Schedule: Shift – Monday‑Friday 8:00 am–5:00 pm (Hybrid: Monday & Friday remote)
Benefits:
- Medical, Dental, Vision benefits start at 30 days
- Discounted employee stock purchase options
- Employee discounts on tools, cars, appliances, travel, and more
- All major holidays paid and paid time off within first year
Equal Employment Opportunity Statement
Ryder is proud to be an Equal Opportunity Employer and a drug‑free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, disability, or any other protected characteristic.
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