Logistics Coordinator

Overview

Logistics Coordinator Jobs in Sacramento, USA at Sproutup

Title: Logistics Coordinator

Company: Sproutup

Location: Sacramento, USA

Category:

Sprout is a global IT hardware retirement provider for hyperscaler and enterprise clients. We leverage a nationwide footprint (and international partner network) combined with proprietary software to enable efficient end-to-end IT asset disposition with a focus on data-bearing devices from the client to the cloud. The company is headquartered in Charlotte, NC with additional operations near Sacramento, Dallas, and Boston. Sprout provides software and services to clients in the form of our IT Asset Disposition, Certified Destruction, and Responsible Recycling solutions.

Since our founding as an electronic waste startup from a Duke University dorm room in 2014, we have been expanding at an average rate of >66% each year. By adhering to our 3 values (One Sprout, Deliver Excellence, and Integrity Matters), we are proud of our culture to move at #Sprout Speed to become the emerging leader in our industry.

General

Job Description

Facilitate and manage the execution of domestic and international transportation arrangements and assist with other logistics services and activities as needed. Attention to detail and excellent communication skills are crucial, as the role requires the facilitation and tracking of complex services and transportation needs in a matrix environment.

Responsibilities

• Coordinate domestic over-the-road (OTR) freight services and utilize existing system technologies to automate the quotation and dispatching of LTL and FTL shipments.
• Follow through on and monitor vendor performance and system automations to ensure customers are serviced on time and at appropriate service levels.
• Maintain inbound and outbound facility receiving volumes so as not to exceed daily capacities, and work cross-functionally to resolve issues.
• Work directly with freight forwarders, brokers, and carriers to transport goods domestically and internationally through various modes of transportation (LTL, FTL, Air, Ocean, Parcel, etc.).
• Coordinate international shipments including preparation of commercial invoices, packing lists, shipper’s letters of instruction (SLIs), and electronic export information (EEI) filings in compliance with applicable trade regulations.
• Work autonomously and cross-functionally as needed to proactively improve the customer experience and increase the effectiveness of planning and work order execution.
• Plan and problem-solve autonomously with a high sense of urgency.
• Monitor costs as a percentage of revenue for accounts and programs to identify negative trends, and work cross-functionally to explore areas to improve financial performance.
• Think critically to determine the most optimal transportation methods for client requests based on size, content, mode of transport, lane, price, value, and time sensitivity.
• Learn and use various applications and web-based systems to facilitate shipments.
• Maintain close communication with internal and external stakeholders regarding job planning and execution to achieve customer success and maintain standards of excellence.
• Troubleshoot logistics-related issues with vendor service providers, internal sales and technology teams, and customers.
• Proactively monitor shipments for milestone checkpoints and coordinate with facilities, customers, and service providers to meet deadlines and avoid additional costs. Address delays both internally and externally as needed.
• Coordinate with the Compliance Department to ensure standards and requirements for all shipment types are met and areas of risk are reduced.
• Organize, review, and manage documentation for department and company-wide recording needs, including filings, invoices, data entries, and other shipment-related documents.
• Create, review, and issue shipment documents to ensure accuracy and appropriateness (bills of lading, commercial invoices, packing lists, shipper’s letters of instruction, etc.).
• Assist with invoice approval and reconciliation processes as assigned.
• Obtain, review, and award quotes for transportation services and shipments of varying scope and scale.
• Interpret Section XIV of MSDS/SDS files to determine required packaging, handling, and documentation requirements for hazardous shipments…