Overview
Manager, Outbound Transportation Jobs in Memphis, USA at Brother International Corporation
Title: Manager, Outbound Transportation
Company: Brother International Corporation
Location: Memphis, USA
Category:
Company Overview
Brother is a leading provider of home and office equipment, sewing and crafting products, and industrial solutions. With a legacy spanning over 115 years, our brand is renowned for producing award-winning printers, sewing machines, P-touch labelers, and more. Brother International Corporation (BIC) was established in 1954, marking over 70 years of operations in the United States. Our Americas headquarters is located in Bridgewater, New Jersey.
BIC is a wholly owned subsidiary of Brother Industries Limited (BIL), which was founded in 1908 in Nagoya, Japan, and operates in more than 30 countries worldwide. Brother’s Americas presence includes subsidiaries in Canada, Mexico, Brazil, Argentina, Chile, and Peru.
Why Work at Brother?
Brother has consistently been recognized as a best place to work, reflecting our commitment to fostering a workplace culture aligned with our core values of being inclusive, collaborative, customer-centric, and socially responsible. We value work-life balance and flexibility, and as a result have introduced policies such as our hybrid office schedule, casual dress code, and flexible Fridays, which allow us to wrap up meetings for dedicated focus time or to start our weekends sooner, year-round.
Our commitment to employee growth and development is demonstrated through our offering of facilitated courses and certificate programs and our investment in resources that enable self-paced learning.
Role Overview
The Manager, Outbound Transportation is responsible for overseeing and optimizing the transportation and logistics processes for outbound shipments/operations. Additionally, this role involves managing logistics, coordinating with carriers, ensuring compliance with regulations, and improving efficiency in transportation processes. This role is responsible for coordinating with various stakeholders and ensuring that goods are delivered efficiently and cost-effectively. The Manager, Outbound Transportation plays a crucial role in supporting and optimizing the relationship with a third-party logistics (3PL) provider, as well as strategic planning and collaboration.
Duties & Responsibilities
Operations Management
- Analyze transportation processes and identify areas for improvement
- Communicate between different warehouses and collaborate with leadership on critical issues impacting transportation productivity and workforce
- Oversee and manage all TN outbound transportation activities
- Develop and implement transportation strategies to optimize operational efficiency and reduce cost
- Develop policies, programs, and procedures for efficient operation of transportation productivity and workforce
- Coordinate with carriers and 3PL to ensure timely delivery of goods to fulfill Customers Service Level Agreements
- Ensure all transportation activities comply with regulatory requirements and company policies
- Partner with Procurement to lead bidding processes for Parcel, TL and LTL operations to reduce operational cost and improve service levels
- Partner with Order Management and Warehouse Operations to fulfill Customer operational requirements
- Review and approve carriers’ monthly invoices value to assure alignment with monthly execution
3PL Management for Outbound Transportation
- Clearly communicate goals, service expectations, and performance metrics to the 3PL, including, delivery times, service levels, and process/procedures
- Share demand forecasts and trends to help the 3PL plan resources and inventory more effectively
- Provide resolution on escalated transportation issues to multiple business units
- Develop and discuss contingency plans for potential disruptions in the supply chain
- Establish key performance indicators (KPI) relevant to the 3PL provider’s operations, such as on time delivery rates, order accuracy, cost per shipment, and inventory turnover
- Review cost structure and identify opportunities for savings or efficiency improvements
- Negotiate rates and terms with the 3PL provider to ensure competitive pricing and value for money
- Partner with the Customer Compliance team to evaluate on a daily/weekly and monthly basis customer compliance penalties to develop strategic and…