Overview
Operations Supervisor Jobs in Calgary, Canada at Steele’s Transportation Group
Title: Operations Supervisor
Company: Steele’s Transportation Group
Location: Calgary, Canada
Category:
Position: Operations Supervisor )
About Us
Steele’s Transportation Group provides scheduled LTL freight service across Alberta with terminals in Calgary and Edmonton. Since 1957, we’ve built a strong reputation for reliable, customer-focused delivery. We operate an asset-based fleet supported by owner-operators and carrier partners, serving the Calgary–Red Deer–Edmonton corridor with safe, timely, and competitive freight solutions.
Job Summary
The Operations Supervisor at Steele’s plays a crucial role in maintaining efficient LTL freight handling and ensuring the cross-dock remains organized. Responsibilities include onboarding and training drivers, overseeing preventative maintenance scheduling for fleet assets, and ensuring safety and compliance. This position also involves planning and organizing the cross-dock floor to maximize its usage.
Job Title:
Operations Supervisor (Calgary)
Job Responsibilities
- Supervise, plan, assign and review the work of staff engaged in shipping, receiving, scheduling transportation and routes, and other related activities.
- Scheduling daily dock tasks and establishing the priority in which the tasks are to be completed.
- Working with Sales and Operations to source cross-dock customers to add an annual set budget of new recurring customer cross-dock revenue.
- Work with dispatch operations to secure the supply of empty trailers needed for tasks while maintaining a smooth flow of trailers in and out of our docks.
- Ensuring all freight originating at the terminal has dimensions captured and maintains weekly DIMS compliance metrics.
- Ensuring compliance across all manifesting functions (inbound & outbound) at the dock level
- Prioritize the unloading and loading of freight, moving all damaged freight and returns appropriately.
- Recognize risks, problems, and work collaboratively with other stakeholders to achieve practical and speedy resolution.
- Monitoring of fleet activities in the ELD Dashboard and Fleet management system to identify issues or upcoming maintenance and inspections.
- Coach drivers on HOS and DVIR to ensure 100% compliance
- Keep records of trailers in use and locations
- Coordinate repairs of assets with approved vendors
- Monitor and report fleet mileage per week and safe miles driven, along with revenue and cost per KM.
- Monitoring and enforcing activities and ensuring compliance with drivers and equipment.
- Recruit, onboard and complete qualification and training of new drivers
- Monitoring monthly training that must be renewed in the next 30 days and coordinating the same.
- Supporting dispatch on issues reported with drivers
- Lead the Health and Safety policies and training, and ensure 100% compliance with Health & Safety policies
- Collaborate with other TM’s on HSE initiatives.
- Ensure compliance with policies, procedures for safety and security, standards and regulations in force and participate in their improvement
- Investigate and resolve all incidents and accidents for people, vehicles, equipment and freight claims (OS&D).
- Supervision of Dock Workers, both employee and contractor/agency, directly and indirectly.
- Provide daily guidance and motivation to Dock Workers (employees and agency workers) to ensure achievement of operational objectives for the terminal.
- Works with the team and others, internal and external to the terminal, to resolve roadblocks to achievement of daily operational objectives.
- Ensure and monitor the continuous flow of communications and information relating to freight delivery so the appropriate parties are aware of solutions/actions to be taken to ensure safe and timely operations.
- Communicating with dock operators, Steele’s divisions and resolving various problems and related complaints and implementing corrective measures and process improvements
- Works with the Terminal Manager to track monthly performance stats for the dock.
- Daily capacity reporting, complete and submit daily activity logs.
- Tracking of daily revenue generated by cross-dock operations.