Overview
Time Critical Freight Operator Jobs in Greater London, UK at WR Logistics
Title: Time Critical Freight Operator
Company: WR Logistics
Location: Greater London, UK
Category:
Location: Greater London
Location:
Feltham, Heathrow (LHR)
Hours:
4 on / 4 off, 07:00 – 19:00
Salary: £40,000+10% Shift Allowance
We are currently recruiting for an experienced Time Critical Freight Operator to join a well-established, global freight forwarding business based at Heathrow.
With a presence in 120 locations across 30 countries, this is a fantastic opportunity to join a market-leading, multinational organisation specialising in urgent and high-priority logistics solutions.
This role is ideal for someone who thrives in a fast-paced environment and has hands-on experience managing time-critical shipments across air and road freight, including hand-carry / onboard courier (OBC) movements.
The Role
You will be responsible for managing end-to-end time-critical shipments, ensuring urgent consignments are delivered efficiently and within strict deadlines. This includes coordinating air freight, express road movements, and hand-carry solutions.
Key Responsibilities
- Handle time-critical import and export shipments from start to finish
- Coordinate air freight and road freight movements, including express and next-flight-out (NFO) solutions
- Arrange and manage hand-carry (onboard courier) shipments for urgent deliveries
- Complete customs clearances accurately and efficiently
- Raise HAWBs and MAWBs, and manage all relevant documentation
- Provide competitive quotations and pricing solutions
- Liaise with airlines, hauliers, overseas agents, and customers
- Deliver real-time updates and proactive communication to clients
- Build and maintain strong client relationships, supporting repeat and new business opportunities
- Negotiate with carriers and suppliers to achieve the best service and rates
About You
- Proven experience in freight forwarding operations, ideally within time-critical logistics
- Strong knowledge of air and road freight (imports & exports)
- Experience handling urgent shipments and tight deadlines
- Familiarity with customs processes and declarations
- Ability to work under pressure in a fast-paced, reactive environment
- Excellent communication and problem-solving skills
What’s on Offer
- Opportunity to join a globally recognised freight forwarding organisation
- Work within a specialist, fast-paced time-critical division
- Supportive team environment with career progression opportunities
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