Overview
Transport Administrator Jobs in Nuneaton, UK at Dx Freight
Title: Transport Administrator
Company: Dx Freight
Location: Nuneaton, UK
Category:
About the Company
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next‑day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer‑delivered vehicles.
Responsibilities
- Support the Shift Manager in completing daily de‑briefs to ensure high standards of customer service and courier compliance with all operational processes.
- Log and communicate any service issues or failures to customer service and the management team during daily de‑briefs.
- Investigate driver non‑compliances and escalated accordingly.
- Use company software to monitor performance and provide support with on‑road issues as required.
- Ensure all returned items are processed according to SOP.
- Complete ad‑hoc de‑briefs when required.
- Daily download handheld scanner data and report any faults.
- Code all returns correctly.
- Complete ad‑hoc vehicle audits.
- Enter POD and address data.
Benefits
- Competitive rates of pay
- Company‑funded health cash plan
- Holidays: 20 days increasing with length of service plus bank holidays
- Long Service Recognition scheme
- Enhanced maternity & paternity
- Company pension scheme
- Life assurance
- Employee assistance programme including 24/7 virtual GP
- DX discounts portal
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